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Terms of Service
Welcome to Zavya by Ayesha! We are delighted to have you here and are committed to making your shopping experience thoughtful and seamless. By placing an order on our website, you agree to the following:
1. Our Promise
Every piece at Zavya by Ayesha is crafted with care and attention. We continually strive to provide you with designs that reflect elegance, quality, and individuality.
2. Product Information
We do our best to represent our products with accuracy. Please note that slight color variations may occur due to lighting or screen differences.
3. Pricing & Payments
All prices are in PKR and may be updated from time to time. To confirm your order, a brief confirmation call will be made to ensure that every detail is just right.
4. Shipping & Delivery
We aim to deliver your orders within 5–7 working days across Pakistan. Delivery timelines can vary slightly depending on the courier service.
Shipping Policy
At Zavya by Ayesha, we take great care in preparing and delivering each order to ensure it reaches you in perfect condition.
Delivery Time
All over Pakistan: 5-7 working days.
Order Processing
Once your order is confirmed via a confirmation call, our team carefully prepares your piece for shipment. We use trusted courier services to deliver your order safely.
Return & Exchange Policy
Your satisfaction is very important to us. We gladly offer returns or exchanges within 3 days of delivery if there is any defect or issue on our part.
Eligibility Criteria:
- Item must be unused and unwashed.
- Must retain all original tags.
- Reported within 3 days of delivery.
If you encounter an issue, please contact our customer support team immediately via Instagram DM or Email.